Terms and Conditions

Speed-Bud Sp. z o. o.

31–33 M. Przesmyckiego Street, 51-151 Wrocław
Tel: +48 71 321 07 95 | Email: biuro@speed-bud.pl
Tax Identification Number (NIP): 895-229-22-50, REGON: 930462597
District Court for Wrocław-Fabryczna in Wrocław, 6th Commercial Division of the National Court Register (KRS), KRS No.: 0001191539
Share capital: 52,500 PLN
Effective from: 16 September 2026

These Terms and Conditions set out the general terms, rules and procedures governing sales conducted by Speed-Bud Sp. z o.o., with its registered office at 31–33 M. Przesmyckiego Street, 51-151 Wrocław, NIP: 8952292250, REGON: 930462597, (hereinafter referred to as ‘Speed-bud.pl’), via the online shop located at www.speed-bud.pl, (hereinafter referred to as the “Shop”) and sets out the terms and conditions under which Speed-Bud Sp. z o. o. provides free services by electronic means.

§ 1 Definitions

Working days – means days of the week from Monday to Friday, excluding public holidays.

Delivery – means the physical act of the Seller delivering to the Customer, via the Carrier, the Goods specified in the order.

Carrier – means a company providing transport services for commercial goods, with which the Seller cooperates in relation to the delivery of Goods.

Password – means a sequence of letters, numbers or other characters chosen by the Customer during Registration with the Shop, used to secure access to the Customer’s Account on the Shop.

Customer – means an entity to whom, in accordance with these Terms and Conditions and the provisions of law, services may be provided electronically or with whom a Sales Contract may be concluded.

Consumer – means a natural person carrying out a legal transaction not directly related to their business or professional activity.

Manufacturer – the entity supplying goods to the Seller.

Customer Account – means a panel unique to each Customer, set up for them by the Seller in the Shop following the Customer’s Registration.

Username – means the Customer’s individual identifier, chosen by them, consisting of a sequence of letters, numbers or other characters, required together with a Password to set up a Customer Account in the Shop. The Username is the Customer’s valid email address.

Entrepreneur – means a natural person, a legal person or an organisational unit that is not a legal person but is granted legal capacity by law, conducting business or professional activities in their own name and performing a legal act directly related to their business or professional activities.

Terms and Conditions – means these Terms and Conditions of the Shop.

Registration – means the actual act carried out in the manner specified in the Terms and Conditions, required for the Customer to use all the Store’s features.

Seller – otherwise known as Speed-bud.pl.

Shop – means the websites under which the Seller operates an online shop, operating within the Speed-bud.pl domain.

Goods – means the products presented by the Seller via the Shop.

Sales Contract – means a sales contract concluded electronically in accordance with the terms set out in the Terms and Conditions, between the Customer and the Seller.

Entrepreneur with consumer rights – a natural person entering into a contract directly related to their business activity, where the nature of the contract indicates that it is not of a professional nature for them. Such a person is entitled to rights analogous to those of a Consumer with regard to the right to withdraw from the contract, the guarantee/non-conformity of the goods with the contract, and protection against unfair terms.

GDPR – Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data.

Durable medium – a material or tool enabling the Customer or the Seller to store information addressed personally to them, in a way that allows access to the information in the future (e.g. email, PDF).

ODR – the EU online platform for the resolution of consumer disputes, available at https://ec.europa.eu/consumers/odr.

Non-conformity of the goods with the contract – a defect in the Goods within the meaning of the Act of 30 May 2014 on consumer rights.

§ 2 General

1. All rights to the Shop, including economic copyright and intellectual property rights to its name, its web domain, the Shop itself, as well as to the designs, forms and logos displayed on the Shop (with the exception of logos and photographs displayed in the Shop for the purpose of presenting goods, the copyright to which belongs to third parties) belong to the Seller, and may only be used in the manner specified and in accordance with these Terms and Conditions.

2. The Shop is made available by the Seller via the Internet as a resource of an ICT and information system.

3. These Terms and Conditions apply exclusively to the Shop operated at www.speed-bud.pl.

§ 3 Use of the Shop

1. The Shop’s customer service team can be contacted on +48 71 321 07 95 or by email at biuro@speed-bud.pl.

2. All contact details for the Shop can be found on the website at www.speed-bud.pl.

3. Use of the Shop may only take place in accordance with the rules and to the extent specified in these Terms and Conditions.

4. In order to place an order in the Shop and to use the services available in the Shop: a) the Customer must have an active email account or telephone number; b) it is not necessary to have a Customer Account.

5. Product images in the Shop are for illustrative purposes only. The Seller endeavours to ensure that colour reproduction is as accurate as possible; however, any differences may arise from the Customer’s individual screen settings and technical specifications.

§ 4 Registration

1. In order to create a Customer Account, the Customer must complete the registration process.

2. To register, the Customer must complete the registration form provided by the Seller in the Shop and submit the completed registration form electronically to the Seller by selecting the appropriate option on the registration form. During Registration, the Customer sets an individual Password.

3. The registration form must be completed in accordance with the following rules: a) The Customer must complete all fields of the registration form, unless a field is marked as optional; b) The information entered in the registration form must relate solely to the Customer and be true; the Customer is responsible for the accuracy of the information entered in the registration form; c) The Customer must read and confirm that they have read the Terms and Conditions by ticking the relevant box on the registration form; d) By ticking the relevant box on the registration form, the Customer must express their intention to enter into a contract for the Seller to provide, by electronic means, the service of maintaining the Customer’s Account; failure by the Customer to express this intention will prevent Registration and the creation of the Customer’s Account.

4. Submission of the completed registration form constitutes the Customer’s acknowledgement and acceptance of the provisions of the Terms and Conditions.

5. The rules governing the processing of the Customer’s personal data, including the legal bases, purposes, retention periods and the Customer’s rights, are set out in § 11 of the Terms and Conditions and in the Privacy Policy available on the Shop’s website. Consent to the processing of personal data for marketing purposes is voluntary, separate from the conclusion of the contract for the maintenance of a Customer Account, and may be withdrawn at any time.

6. Upon submission of the completed registration form, the Customer shall immediately receive, by email to the address provided in the registration form, confirmation of registration from the Seller. From that moment, a contract for the provision of the Customer Account service by electronic means is concluded, and the Customer gains access to the Customer Account and is able to amend the details provided during registration, with the exception of the Username.

7. The Customer is obliged to use their best endeavours to maintain confidentiality and not to disclose their Password to third parties. In the event that the Password and Username are disclosed to third parties, the Customer must immediately change their Password using the relevant functions within the Customer Account.

§ 5 Orders, payment and order

1. The information contained in the Shop does not constitute an offer by the Seller within the meaning of the Civil Code, but merely an invitation to Customers to make offers to enter into a Contract for the Sale of Goods.

2. Customers may place orders in the Shop 7 days a week, 24 hours a day, via the Shop.

3. Registration is not required for Customers to place orders in the Shop.

4. The Customer completes their order by selecting the Goods they are interested in, using the ‘Add to basket’ option next to the relevant Goods listed in the Shop. Once the Customer has finalised their order and specified the delivery method and payment method in the ‘Basket’, they place the order by submitting the order form to the Seller. On each occasion, before the order is sent to the Seller, the total price of the selected Goods and the total cost of the selected delivery method are displayed.

5. The Customer may place an order in the Shop by telephone, using the telephone number provided by the Seller in the Shop. Each time the Customer places an order by telephone, the Seller informs the Customer of the total price of the selected Goods and the total cost of the selected delivery method.

6. Placing an order constitutes the Customer making an offer to the Seller to conclude a contract for the sale of the Goods covered by the order.

7. Once an order has been placed, the Seller shall send an order confirmation to the email address provided by the Customer, which constitutes the Seller’s declaration of acceptance of the offer.

8. On the basis of the order placed, the Seller shall verify the availability in the Shop of the Goods ordered by the Customer.

9. If the Goods ordered are not available in the Shop, or if the Customer’s order cannot be fulfilled for other reasons, the Seller shall inform the Customer of the circumstances by email or telephone.

10. If fulfilment of the order proves impossible, the Seller may offer the Customer the option of cancelling all or part of the order, or splitting the order, specifying a delivery date for the part that could not originally be fulfilled.

11. If the availability of the Goods is confirmed, the Customer will receive notification from the Seller that the order has been accepted for fulfilment.

12. The prices displayed in the Shop alongside a given Product: a) are gross prices (including VAT) and are stated in Polish zlotys; b) do not include information regarding Delivery costs, of which the Customer will be informed when selecting a Delivery method; c) do not include information on any customs duties if the delivery address is outside Poland; d) in the event of a price reduction on a Product, the Seller shall display, alongside the reduced price, the lowest price for that Product that was in force during the 30 days prior to the reduction. If the Goods have been on offer for less than 30 days, the lowest price applicable from the date the Goods were first offered for sale until the date the price reduction was introduced shall be displayed.

13. The final price binding on the parties to the Contract of Sale is the price of the Goods listed in the Shop at the time the Customer places the order.

14. Information regarding the total value of the order is specified in the ‘Shopping Basket’ each time, once the Customer has selected the delivery method and payment method.

15. The Customer may choose the following payment methods for the ordered Goods: a) a standard bank transfer to the Seller’s bank account; b) payment via the Przelewy24 system, operated by PayPro S.A.; c) payment via InPost Pay, operated by InPost Finanse Sp. z o.o.; d) leasing, provided by an external finance provider — LeaseLink Sp. z o.o. (leaselink.pl). The leasing agreement is concluded directly between the Customer and LeaseLink Sp. z o.o., in accordance with the terms set out in LeaseLink’s terms and conditions, independently of these Terms and Conditions. The Seller acts solely as an intermediary in the submission of the lease application and accepts no liability for the financier’s decision or the terms of the lease agreement; e) payment on collection in person (in-store) — by payment card or in cash.

16. In the event of cancellation of all or part of an order, where payment has been made by the Customer in advance, the Seller shall refund the relevant amount within 14 days of the date on which the Customer made the modification, in accordance with the terms set out in § 8 of the Terms and Conditions.

17. The Seller may publish information in the Shop regarding the approximate number of Working Days required to fulfil an order.

18. Ordered Goods are delivered to the Customer via postal operators and courier companies, including in particular: InPost (parcel locker or courier), DPD, DHL, Pocztex / Poczta Polska, as well as via other carriers cooperating with the Seller. In the case of bulky Goods or those of high weight or value (including generators, machinery and construction equipment), delivery may be carried out via specialist pallet or general cargo forwarding companies.

19. The currently available delivery methods, carriers and costs are always shown to the Customer in the ‘Shopping Basket’ before the order is placed and in the order summary (and, in the case of orders placed via marketplace platforms, in the delivery options form of the relevant platform). The choice of carrier depends on the dimensions, weight and specific characteristics of the Goods ordered.

20. On the day the Goods are dispatched to the Customer, a dispatch confirmation is sent to the Customer’s email address, containing, where possible, the consignment note number to enable tracking of the parcel.

21. It is recommended that the Customer inspect the parcel in the presence of the courier/driver upon collection — in particular, to check that the packaging and the Goods show no visible signs of damage. In the case of Goods delivered by pallet or general cargo, it is particularly important to check the condition of the parcel and, if necessary, to raise any objections at the time of collection.

22. Should any damage or loss to the consignment be detected, the Customer has the right to request that the courier/driver draw up a damage report at the time of collection. Drawing up a damage report significantly facilitates and speeds up the process of making a claim against the carrier; however, in the case of Consumers and Business Customers with consumer rights, it is not a prerequisite for lodging a complaint regarding the non-conformity of the goods with the contract.

23. The Seller, acting as the consignor, is always a party to the contract of carriage with the carrier or freight forwarder. In the event of damage to or loss of the Goods in transit, the Customer shall report this to the Seller immediately, and the Seller shall, on its own initiative, take steps to lodge a complaint with the carrier.

24. The Seller shall enclose with the consignment forming the subject of the Delivery, in accordance with the Customer’s wishes, a receipt or invoice covering the Goods delivered, serving as proof of purchase.

25. If the Customer is not present at the Delivery address they have specified, a delivery notice shall be left by a member of the Supplier’s staff. Should the Supplier return the ordered Goods to the Shop, the Seller shall contact the Customer to re-arrange the delivery date and cost.

26. The Seller provides a function on the Shop enabling the Customer to submit a notice of withdrawal from the contract directly via the Shop’s interface, in accordance with the applicable regulations.

§ 6 Complaints and warranties

1. The Seller is liable to the Consumer and to an Entrepreneur with consumer rights for any lack of conformity of the Goods with the contract, in accordance with the provisions of the Act of 30 May 2014 on Consumer Rights. In relation to other Customers who are Business Users, the provisions of the Civil Code concerning the warranty of quality shall apply.

2. The Seller shall respond to a complaint regarding the Goods submitted by the Customer within 14 days and shall inform the Customer of the next steps to be taken.

3. In order for a complaint regarding the Goods to be considered, the Customer should post or deliver the Goods subject to the complaint, together with proof of purchase, to the following address: Speed-Bud Sp. z o. o., ul. M. Przesmyckiego 31–33, 51-151 Wrocław.

4. If the complaint is upheld, the Seller shall repair or replace the product in question with a product of full value. If the replacement or repair would cause the Customer significant inconvenience, the Seller — in accordance with the Customer’s request — will reduce the price or refund the full amount paid for the product subject to the complaint within 14 days, following the Customer’s withdrawal from the contract.

5. Goods sold by the Seller may also be covered by a warranty provided by the Manufacturers.

6. The Customer may make a complaint regarding defective Goods by exercising the rights arising from the warranty provided (the complaint may be addressed directly to the guarantor, via the Seller or directly) or by exercising the rights available to the Customer against the Seller in connection with the Goods’ lack of conformity with the contract.

7. The Customer may lodge a complaint with the Seller in connection with the use of free services provided electronically. The complaint may be submitted electronically or in writing. The Seller shall consider the complaint and provide a response within 14 days at the latest.

§ 7 Withdrawal from the Contract of Sale

1. A Customer who is a Consumer or an Entrepreneur with consumer rights may withdraw from the Contract of Sale without giving any reason by making an unambiguous declaration within 14 days of the date of Delivery — including via the function available on the Shop’s interface (§ 5(26)), in writing, or in any other form that unambiguously expresses the intention to withdraw. To meet the deadline, it is sufficient to send the statement before the deadline expires.

2. The right to withdraw from the Sales Contract does not apply to Consumers or Business Users with consumer rights in respect of contracts where the subject matter of the supply is: a) non-prefabricated goods, manufactured to the Consumer’s specifications or intended to satisfy their individual needs (Article 38(1)(3) of the Consumer Rights Act); b) Goods supplied in sealed packaging which, once opened, cannot be returned for reasons of health protection or hygiene, if the packaging was opened after delivery (Article 38(1)(5) of the Consumer Rights Act).

3. The Customer is liable for any reduction in the value of the Goods resulting from their use in a manner exceeding that necessary to ascertain the nature, characteristics and functioning of the Goods. If the Goods are returned in damaged, destroyed or torn original packaging (e.g. a torn blister pack) which prevents the Goods from being resold as goods of full value, the Seller is entitled to deduct an amount corresponding to the reduction in the value of the Goods from the payment to be refunded to the Customer.

4. In the event of a valid withdrawal from the Contract of Sale, the contract shall be deemed not to have been concluded.

5. The Customer is obliged to return the purchased Goods without delay, no later than within 14 days from the date on which they withdrew from the contract.

6. The Goods should be returned to the following address: Speed-Bud Sp. z o. o., ul. M. Przesmyckiego 31–33, 51-151 Wrocław.

§ 8 Refunds

1. The Seller shall refund the Customer within 14 days in the event of: the Customer cancelling the order or part thereof paid for in advance prior to fulfilment; withdrawal from the Contract of Sale in accordance with § 7 of the Terms and Conditions; a price reduction or withdrawal from the Sales Contract in the event of a complaint being upheld in accordance with § 6 of the Terms and Conditions.

2. The Seller shall refund the payment using the same payment method as that used by the Customer, unless the Customer has expressly agreed to another method of refund which does not entail any additional costs for them.

3. Subject to § 7(3), in the event of a deduction to cover the reduction in the value of the Goods, the Seller shall send the Customer a relevant statement of deduction together with a detailed breakdown.

4. The Seller shall not be liable for failure to refund the amount due or for any delay in such a refund if, despite having been requested to provide the details necessary to effect the refund, the Customer fails to provide such details or provides incomplete or incorrect details.

§ 9 Free

1. The Seller provides the following free services to Customers by electronic means: maintaining the Customer’s Account and enabling the Customer to send enquiries about Goods to the Seller.

2. The services specified in paragraph 1 are provided 24 hours a day, 7 days a week.

3. The service for sending enquiries about Goods may be cancelled at any time by ceasing to send enquiries to the Seller.

4. A Customer who has registered may submit a request to the Seller to delete their Customer Account; the Account will be deleted within 14 days of the request being made.

5. The Seller is entitled to block access to the Customer’s Account and free services in the event that the Customer acts to the detriment of the Seller or other Customers, breaches the law or the provisions of these Terms and Conditions, or for security reasons.

§ 10 Liability

1. The Seller shall be liable for non-performance or improper performance of the contract; however, in the case of contracts concluded with Customers who are Business Users (other than Business Users with consumer rights) the Seller shall only be liable in the event of wilful damage and within the limits of the losses actually incurred. The limitations of liability set out in this paragraph shall not apply to Customers who are business users with consumer rights.

2. The Seller shall not be liable for the non-performance or improper performance of services provided electronically if this is caused by third parties, in particular telecommunications operators, telecommunications connection providers and electricity suppliers.

3. The Seller shall not be liable for any inability to use the Shop or any difficulties in doing so arising from causes attributable to the Customer, in particular for the loss of the Customer’s Password or its acquisition by third parties — unless this occurred for reasons attributable to the Seller.

4. The Seller shall not be liable for any damage caused by the acts or omissions of Customers, in particular for their use of the Shop in a manner inconsistent with applicable law or these Terms and Conditions.

5. The Seller’s obligations are governed exclusively by these Terms and Conditions and by mandatory provisions of law.

§ 11 Personal

1. The data controller for Customers’ personal data is Speed-Bud Sp. z o.o., with its registered office at ul. M. Przesmyckiego 31–33, 51-151 Wrocław, Tax Identification Number (NIP) 895-229-22-50. Contact details regarding personal data: biuro@speed-bud.pl.

2. Customers’ personal data is processed for the purposes and on the legal grounds set out in detail in the Privacy Policy, in particular: the conclusion and performance of the Sales Contract and the management of the Customer’s Account (Article 6(1)(b) of the GDPR); to comply with legal obligations incumbent on the Controller (Article 6(1)(c) of the GDPR); direct marketing (Article 6(1)(f) or (a) of the GDPR); the establishment, exercise or defence of legal claims (Article 6(1)(f) of the GDPR).

3. Personal data is retained for the period necessary to fulfil the purposes set out above, and thereafter for the period required by law or until claims become time-barred.

4. Recipients of personal data may include entities providing payment, transport/freight forwarding, hosting and accounting services, as well as suppliers of IT systems used by the Seller, on the basis of data processing agreements entered into.

5. The Customer has the right to: access data, rectify it, have it erased, restrict its processing, data portability, object to processing, and withdraw consent at any time, without affecting the lawfulness of the processing carried out prior to such withdrawal.

6. The Customer has the right to lodge a complaint with the President of the Office for Personal Data Protection (ul. Stawki 2, 00-193 Warsaw).

7. The provision of data is voluntary but necessary for the conclusion and performance of the Sales Agreement or for the creation of a Customer Account.

8. Detailed rules on the processing of personal data and the use of cookies are set out in a separate Privacy Policy, available on the Shop’s website.

§ 12 Out-of-court dispute

1. Consumers may make use of out-of-court methods for handling complaints and pursuing claims, including via the EU ODR platform available at: https://ec.europa.eu/consumers/odr.

2. Detailed information on out-of-court complaint resolution is available at the offices and on the websites of district (municipal) consumer ombudsmen, civil society organisations whose statutory remit includes consumer protection, and the Provincial Inspectorates of Trade Inspection.

§ 13 Product

1. The Seller warrants that the Goods on offer comply with the general product safety requirements set out in Regulation (EU) 2023/988.

2. Where applicable, the following information is provided alongside the Goods in the Shop: the manufacturer’s or importer’s details, safety warnings and instructions in Polish.

3. In the event of any doubts regarding the safety of the Goods, the Customer may contact the Seller at the address specified in § 3.

§ 14 Equipment

1. The Seller allows for the conclusion of a separate rental agreement for selected Goods (hereinafter: ‘Equipment’), in accordance with the terms set out in this paragraph and in the individual rental agreement concluded with the Customer. The provisions of the Civil Code relating to hire (Article 659 et seq.) apply to the Hire Agreement. The provisions on the right to withdraw from a distance contract (Section 7 of the Terms and Conditions) do not apply to rental services where performance has commenced with the Customer’s express consent before the expiry of the withdrawal period.

2. The handover of the Equipment is conditional upon the conclusion of the Rental Agreement, the payment of a deposit in the amount specified in the Rental Agreement, and the payment of the rental fee for the agreed period.

3. The Customer is obliged to return the Equipment in a condition no worse than that resulting from normal wear and tear, within the time limit specified in the Rental Agreement.

4. In the event of damage, loss or return of the Equipment in a condition worse than normal wear and tear, the Seller is entitled to deduct the costs of repair or compensation for the value of the damage from the security deposit paid, and where the security deposit does not cover the damage — to claim the remaining amount in accordance with general principles.

5. The detailed terms of the hire (duration, amount of rent and deposit, liability rules, insurance of the Equipment) are set out in each individual Hire Agreement.

§ 15 Maintenance

1. The Seller provides maintenance services (warranty and post-warranty repairs) in accordance with the terms set out in this paragraph.

2. The Equipment is accepted for servicing following the Customer’s report of a fault and — in the case of post-warranty servicing — following the Customer’s acceptance of the preliminary estimate of repair costs.

3. The Seller shall inform the Customer of the estimated cost and timeframe of the repair prior to its completion, provided this can be estimated before diagnosis.

4. A separate price list for after-warranty repairs applies, available on the Shop’s website under the ‘Service’ tab.

§ 16 Termination of the contract (does not apply to orders/sales contracts)

1. Either Party may terminate the contract for the provision of electronic services at any time and without giving reasons, subject to the rights acquired by the other Party prior to the termination of this contract being upheld.

2. A Customer who has registered may terminate the contract for the provision of electronic services by submitting a request to the Seller to delete the Customer’s Account.

3. The Seller shall terminate the contract for the provision of electronic services by sending the Customer a statement to that effect to the email address provided by the Customer during Registration.

§ 17 Final provisions and amendments to the

1. These Terms and Conditions shall come into force on the date of their publication on the Shop’s website and shall supersede any previously applicable Terms and Conditions of the Shop.

2. These Terms and Conditions may be amended. Each Customer will be informed of the content of any amendments by means of a notice regarding the amendment to the Terms and Conditions being posted on the Shop’s homepage, containing a summary of the changes, which will remain in place for a period of at least 7 consecutive Working Days; Customers with a Customer Account will also be notified by email.

3. Notice of any amendment to the Terms and Conditions shall be given no later than 7 Working Days before the amended Terms and Conditions come into effect.

4. All orders accepted by the Seller for fulfilment prior to the date of the amendment to the Terms and Conditions shall be processed in accordance with the Terms and Conditions in force on the date the Customer placed the order.

5. In the event of a dispute arising from the concluded Sales Agreement, the parties shall endeavour to resolve the matter amicably. The law governing the resolution of disputes arising from these Terms and Conditions is Polish law.

6. These Terms and Conditions shall come into force on 8 September 2026.